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2022: Digital Freight Forwarding Trends In The Industry

freight forwarding trends

By 2028, the freight forwarding market is expected to pick up a growth rate of 6.6% CAGR. The industry will add up to propel market growth. The freight forwarding businesses have the potential to capitalize on the latest market trends in the industry. And these trends help skyrocket the revenue by creating seamless communication amongst stakeholders. Companies that take on this path become eligible for a compelling competitive advantage. It also saves them from the loss of unprofitable deals & conventional business methods.

With new technologies & business intelligence shipping solutions to benefit from, this is a way for businesses to look into the future. Their subsequent requirements are to sustain & grow in the industry. The big game of data analytics, real-time vessel tracking, & integration of the data with the stakeholders. Going ahead entails the strategic utilization of a centralized freight forwarding software system. Software that creates an impact to a notable degree.

We at GLS for over a decade have anticipated the shipping processes that cater to individual businesses. It routes for a real-time change in the shipping industry. It pledges the best-tailored freight forwarding software benefits.

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Top Freight Forwarding Trends That Will Transform The Industry

There are numerable trends that have the underlying potential to transform freight forwarding businesses. The industry is anticipated to move ahead toward customer-centric goals, maintaining transparency, & showcasing real-time visibility. All this is only possible with the assistance of advanced technological shipping solutions. The landscape of profitable global trade is reliant on trade statistics. And additional concerns move around cost-effective supply chain management.

The expansion of your freight forwarding business has a lot to do with digital freight forwarding techniques. There’s a scope for 2x margins in every domain that your business follows ahead. From reduction in the manual paperwork to handling export documentation duly. It leads to a major reduction in operational costs & financial losses. Therefore, here are the trends that can take your business to new heights.

freight forwarding trends

1. The Role Of Big Data

The global trade statistics are the result of worldwide trade activities. When such statistical data are taken into account & converted into valuable insights. These trade reports serve as the basis for value-based judgment. Our trade reports help create a competitive edge in the market with in-depth analysis & interpretation. This further specializes in analyzing the trade reports of your competitors. It lets you monitor your competitor’s trade activities & explore all possibilities. The insights help plan an alternative profitable supply chain network & strategy for optimizing the shipping network. It also opens doors to a potential customer base & helps set foot in the new markets.

2. Customer-Focused Processes

As it asserts, a satisfied customer is the best business strategy of all. Modern business practices have taken a shift towards seamless customer-centric choices. Your business needs a customer-centric mechanism to maintain transparency & visibility. It’s important to improve the client experience by making them informed of the work procedures. Present-day customers want to be an active part of the shipping process. The adaptation of advanced technology helps them stay connected via constant updates. This helps build trust & foster long-term customer relationships. It also sets the basis for better negotiations & profits for long-term growth.

3. Business-Intelligence Solutions

Companies use Business-Intelligence solutions to analyze & assess data for useful business decisions. These logistics-driven insights set the basis for:

  • Competitor’s trade activities

  • Profitable supply chain alternatives

  • Potential customer prospects

  • Exploring new markets

  • New logistics opportunities

Amongst other latest business trends, this tops the list with the in-depth power of bulk trade statistics. The freight forwarding industry must grasp this opportunity to maximize its potential to surpass stability & growth. These trade reports at your fingertips will help in concrete decision-making.

4. Robust API Integrations

The time’s gone when the manual filing of export documentation was a real practice. One of the prerequisites for the successful movement of goods is filing the export documentation correctly. It must be completed prior to the 24 Hours Rule. Interacting with multiple systems to fill in data is a big hassle. With advanced technology, you enter shipping details in all the systems at once. The API Integrations connect the stakeholders & integrate data with them. This practice helps save a lot of time & avoid financial losses. It helps file details correctly & avoid steep penalties duly. This is another advantage of shifting toward technological practices. You can improve your customer’s experience by ensuring the timely filing of details. It also sets the footing for a seamless customs clearance process.

5. Digital Freight Forwarding

Digital freight forwarding practices include seamless communication, single system documentation, trade report analysis, & a real-time tracking mechanism. It is an end-to-end management system for freight forwarders. Besides, the real-time updates & follow-ups set the basis for monitoring the customs clearance process. The latest technological trends support the advancement of conventional trade practices. Your business can save up to 40% on operational costs. That’s because filing the export documentation online gives easy access to the stakeholders. It leads to reduced paperwork. It is a digital transformation for automating shipping processes to improve business performance.

The Role Of Freight Forwarding Software In Improving The Business

Our customized freight forwarding software solutions help manage operations strategically. It is a means for you to introduce automated technologies into your business's processes. As a matter of fact, it is an end-to-end solution for your freight forwarding business challenges. As our main objectives include reducing manual paperwork, improving the customer experience, & eliminating human errors. The growing focus on technology will add value to streamline all the processes accurately.

Freight Forwarding Software caters to your individual business needs. It is designed keeping in mind your client’s requirements. We can help you surpass those demands & handle import/export deals duly. The purpose is to provide a centralized system solution to even acquire & retain new customers. Therefore, here’s how freight forwarding software can boost your business profits for long-term growth:

  • A customized integration that caters to your individual business requirements

  • A centralized system for freight forwarding business challenges

  • Access to competitor’s trade reports for value-based judgment

  • Single system documentation to file cargo details in all the systems at once

  • Customer-centric transparent processes to keep your clients updated

  • Real-time tracking to monitor the import/export & customs clearance status

  • Seamless communication by integrating stakeholders with API Integrations

  • Best handles the supply chain routes that ensure profitability

freight forwarding trends


1. What are the most popular types of freight forwarding services?

The role of freight forwarders involves managing the entire operations of the shipping process. It extends to securing a safe, cost-effective & profitable pathway for trade goods. Therefore, here are the most popular types of freight forwarding services. It successfully helps bridge the gap between the exporter & importer.

  • Rail Freight Service

  • Air Freight Service

  • Sea Freight Service

  • Road Freight Service

  • Custom House Brokers

2. How can a business improve freight forwarding?

The strategic means to improve your freight forwarding business is by shifting towards advanced technology. You need a centralized system that caters to individual market needs. It must keep your network profitable & helps build long-term relationships. You can boost your sales with the help of freight forwarding software. It’s an integrated system that caters to:

  • Customer-centric demands

  • Profitable supply chain management

  • Single system export documentation

  • Access to more potential customers

  • Trade reports of cutting edge competitors

  • Newmarket network opportunities

3. What are the operations in freight forwarding?

As a freight forwarder, an individual is responsible for the import/export movement of goods. It’s their duty to:

  • Act as a shipper’s adviser

  • Organize the goods’ shipment

  • Negotiate the logistics fare

  • Book freight space for goods

  • Manage export documentation

  • Track the customs clearance

  • Handle cargo insurance

  • Arrange warehouse facilities


As a competing business in the freight forwarding industry, you must move ahead with modern technology. This will not only get you the growth your company deserves but even more. The bliss of the latest trends in the freight forwarding industry is set to leave a long-term impact. The rapid integration with the global stakeholders is a way to increase seamless communication & trade deals. Besides, the growth of international trade will also have an underlying impact on your business profits. The Business Intelligence (BI) Solutions will expedite your market growth with potential insights. It will set the bedrock for most of your shipping activities.

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